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What to Look For In a Towing Company

Most often than not, when you need a towing company, it’s not because the sun is up and shining and everything is fine and dandy. Usually, it’s because your day has suddenly taken a turn for the worse. When that’s the case you’ll want a towing company that will take care of things for you, and not make a greater mess than the one you’re already in.

In order for you to be able to choose wisely we’ve gathered a few tips, pointers, and guidelines that should help you spot a professional service provider when you’re looking for one.

Here are a few questions you should ask before choosing a towing company:

  • Can you try and walk me through some basic steps over the phone? Some car trouble can be easily solved and doesn’t necessarily require the presence of a professional. Professional towing companies should be willing and able to check a couple of things with you before dispatching a professional. This can save you both time and money.
  • Do you have towing equipment appropriate for my specific condition, needs, and vehicle? Some types of vehicles require special towing gear. Make sure your service provider of choice has suitable equipment.
  • How fast can you get there? When in need, you wouldn’t want to wait for 6 hours for help to arrive. Professional towing companies should be able to guarantee a 30-60 minutes ETA.
  • Can I talk to previous customers? Even if you’re not going to make a single call you should look for service providers that have no problem getting you in touch with previous customers.
  • Which payment methods do you accept? You’ll want to look for the companies that offer you with what’s convenient for you.
  • Can I get a free estimate in advance? You’d be better off with companies that are able to give you a free estimate before sending a technician on site.

For any further questions please do not hesitate to call us at (281) 619-7377.